A digital platform designed to facilitate citizens’ access to public services by providing a unified guide that explains procedures, required documents, and relevant authorities in a simple and user-friendly way. It helps improve the experience of interacting with government institutions and supports the digital transformation of services.
Problem
Citizens often face difficulties accessing public services due to fragmented information, unclear procedures, and limited guidance on administrative requirements.
Solution
Dalilek is a digital platform that simplifies access to public services by providing clear guidance on procedures, required documents, and the responsible institutions through a single, user-friendly interface.
Features and benefits
- Step-by-step service guidance• Required document checklists• Directory of public services• Institution-specific information• Simple and intuitive interface
Rana Shileebik
(UI/UX Designer)
Ali Abufayed
(Project Manager/Data Analyst)
